Helpful Tips to Help You Enjoy Your New Scentsy Warmers
Here are some helpful tips to help you enjoy your Scentsy Warmers.
As a longtime Scentsy Independent Consultant/Director, sometimes I forget what it's like for our brand new Scentsy customers. I keep hearing questions such as, how long will my wax last? Where do I get more wax? How do I clean out my dish? Where can I buy another warmer? I see other wickless candles at the store, but the label doesn't say SCENTSY...Do they sell SCENTSY in stores? What about replacement bulbs? Here are some useful tips to help our new Scentsy customers thoroughly enjoy their new Scentsy products.
Scentsy also Makes Cordless, Battery Operated Warmers!
We are pleased to announce how much our customers enjoy the authentic Scentsy battery powered warmers with no cord! Released in September of 2017, the warmers are small, light weight and you can place it anywhere in your home or office, no electrical outlet needed! We even take it with us in the car when going on the road. Also, the battery is rechargeable, just like your phone!
Important Note: The Battery warmers don't use the same scented wax as our standard warmers. Instead they use Scent Pods. They are very inexpensive and there's never any wax mess to clean up. Scent Pods come in a twin pack and each pod lasts up to 120 hours.
See our recent battery powered warmer post to learn more.
Here's an easy new way to clean wax from your warmer! When it's time to swap out your melted wax, place one Cotton Cleanup pad in the melted wax. Wait a few seconds seconds while the cotton soaks the wax and you're all set. Each pad is intended to be used once but can absorb up to four melted Scentsy Bar cubes. $6 for 25 pads!
Setting Up a Nightlight or Mini Warmer
Setting up a nightlight or mini warmer is quite simple but we have special mini warmer page with a video with instructions. It also includes how to convert one to a tabletop warmer.

Be Safe and Turn Warmer Off at the End of the Day
Treat your warmers just as you would any other desktop or tabletop lamp. Just like a lamp, scentsy bulbs and warmers get hot. The more you use them, the less life is left in the bulbs or elements. It's a good practice when you're done with your warmer for the day, just turn off the switch. You can leave the wax in the dish, let it harden, and use it again next time.
We hope we've provided you with the helpful tips to help you enjoy your Scentsy Warmers. We encourage you contact us directly or leave a comment and we will respond promptly.
Mary Gregory
661-210-7617
Do I have to unplug my large warmer every night or can I leave it turned on for several days at a time? I really like the smell in the house and I like to use the light as a night light for my family.
Please respond via email as to I don’t get on this site normally.
Hi Wendy!
You can leave your large warmer plugged in as long as you want! Remember, many authentic Scentsy candle warmers double as a night light or small lamp and can be treated like any other lamp. Keep in mind though, the fragrance emitted from your warmer will only last so long, and that often depends on which scented wax fragrance you are using. Typically, my husband and I like to change our wax every 24 hours or so. That means, the longer you keep your warmer on, the sooner you’ll have to replace your light bulb. Also, just link any other lamp, the more you use it, the more often light bulbs will need to be replaced.
Your comment comes at a good time for us to remind our visitors, the scented wax does not evaporate. We’ve had some customer’s contact us about how often they should replace their wax and the simple answer is, when your wax quits emitting that wonderful aromatic fragrance. Even though you can see the wax in the dish, if it’s been used for more than about 3 days, it’s probably time to replace the wax! BTW, the best way to SAVE when buying wax is to Combine and Save. You can get six Scentsy Bars for just $30, so it’s like getting one bar free! Click or tap here to take advantage of this great deal!
We hope we’ve answered your question and encourage everyone to please leave their comments, and we’re happy to reply!
Hugs,
Mary Gregory
How do I get red wax off my lace ceramic wall warmer. The outside of it.
Hi Susie,
This is s tough one! I assume you’ve tried to just scratch at the spot while the wax is dry to see if the wax will crumble off on it’s own. If that didn’t work you might try warming up the spot of wax and blot the wax off with a paper towel. You could try using a blow dryer to heat the area. Be patient with this as you may have to go through the process repeatedly to get the job done. Once the wax is removed, you may need to dab it with rubbing alcohol. If it’s a very small spot, you may want to use a q-tip.
Good luck!
I can’t remember if my warmer is a mid-size or full-size. It’s the leopard print style, but I’m not sure which bulb to buy and can’t find anything to reference from online. Do you know which size this style of warmer is? thank you!
Hi Chelsea,
The Leopard Scentsy Warmer was a Deluxe Full Size Warmer and takes a 25 Watt Bulb. You can see for yourself the light bulb sizing chart here at our website. Here’s the link. Buy Lightbulbs!
Just scroll down just below the light bulbs and you’ll see a tan colored box to click. It says “See the Light Bulb Sizing Chart to Confirm Your Size”.
I really like that Leopard Warmer as well and I hope our information helps.
Hugs,
Mary
Do you know what size the dish is that goes to the leopard print warmer or which other one would fit it?
Sorry, but unless you can find the exact replacement dish as displayed here, we’re unable make a recommendation as to which one will fit.
I absolouty love scensty products but I’ve recently found that it’s the wax melts causing me headache and nauser due to an allergy .. can I still you the warmers as a night lamp with putting in the wax melts as they look lovley around my house lit up
Yes, absolutely you can use the warmers as nightlights, without wax. You are right, the traditional warmers with bulbs look lovely, especially at night time in low light rooms.
Was cleaning my warmer, and apparently there was a leak somehow, now there is wax in the bulb socket. Am I able to clean it, or will have to get a new warmer?
Thanks!
V
Wow Victoria! You are in a bit of a fix. The first thing you want to do is of course, is to unplug your warmer. I’ve actually never had this happen, but I’m thinking I would maybe try using my blow dryer to warm up the inside of the warmer. Then, try blotting the wax up with a paper towel. Fitting the paper towel down inside the socket might be tricky, so you may have to try experimenting with using a Q tip. I believe it could be done, and you should be able to avoid buying a new warmer.
Good Luck and please come back and share your results!
Mary Gregory
Scentsy Independent Consultant
Freeze you warmer an wax comes out so easy.
The freezing might work, but it’s quicker to use cotton balls. If it’s the type of warmer with no dish to remove, I usually use the cotton balls. If it’s a removable dish, I just empty into garbage.
I have the sugar skull one, can I leave the lid on it while it is on.the lid has holes
Yes! You can absolutely leave the lid on this particular warmer. Enjoy!
what waxes last 40-50 hours
Hi Sarah,
I guess we missed replying your comment. My husband used Perfectly Pomegranate Scentsy Bar wax melts at his office and he get’s a crazy amount of long lasting fragrance. He uses about 1 1/2 cubes per week and is in his office about 50 hours per week. He says when he opens the door to his office on Friday mornings, he can still smell the scent he placed in the warmer on Monday morning. For me, when I melt about one cube every 20 to 30 hours. Some fragrances do last longer than others and you just have to experiment.
I purchased a wax warmer from my granddaughter’s school sale. The bulb blew out and I do not know what size bulb to replace it with. I purchased a 25 watt bulb but that is too big and round.
Hi Rosetta!
I’m betting your bulb size you need is 20 watts. There are only three possible light bulb sizes used for most Scentsy warmers. The largest is a 25 watt bulb and that bulb is round. Then, there’s another round bulb but it is 20 watts. The last bulb is only for the night light type warmers and that’s a cone shaped, 15 watt bulb. Again, that’s only for the small warmers that plug directly into a wall outlet. If you haven’t seen it yet, try having a look at our Scentsy replacement light bulb page and you’ll see the photos showing you different options.
Oh, I almost forgot to tell you, there is one more Scentsy light bulb but it’s a 40 Watt Edison bulb. At this time, that bulb only works in one or two old time themed warmers.
What is a strong Fragrance I cant smell mine.
The Black Raspberry Vanilla Scentsy Bar is pretty strong, but there are plenty of others. Really, it’s a matter of personal taste. Only your nose, really knows!!
Do I need to place a coaster under my warmer if it’s on a wooden surface?
I do not think so because I have had my full sized Scenty warmer on a wooden dresser for a couple a months and there have been no marks or burns.
Do I have to put a wax candle on my Candle Wax Warmer or can I use it just as a night light. I know the dish will get hot but would it burn if there is no candle on it?
Thank You
Hi Maria,
We sometimes use our Scentsy warmers as a nightlight, without wax and have no problems. Yes, the dish will still get hot so always use caution, with or without wax. For safety purposes, always treat your warmers as you would an electric lamp or desk light. The light bulb or heating element can make the warmer quite hot, just like a lamp. I guess, the only exception would be if you are using one of our new Scentsy battery operated warmers. Those work a little differently and don’t heat up like a warmer that using a cord or plugs directly into an outlet.
I have the gnome wax melt burner. Do I leave his hat (top) on while burning the wax melts. ??? Or take it off???? Thanks
Hi Cindy, yes, you can leave the hat on or off. Either way it will work just fine.
The hot plate on my scentsy warmer has started to peal for some unknown reason I’m not sure, I just want to know if I can still use it once it has started to peel or will it cause some problems it’s not even a year old yet
If you’re talking about the warmer dish peeling, we have not seen that specific problem so really cannot accurately comment. Typically, Scentsy warmer dishes are made of either ceramic or glass. If there’s a finish over the top that is wearing away I don’t see why you wouldn’t be able to continue using the warmer.
I have a Scentsy warmer is every main room in my home. (6 in total). And I’m finding that my home isn’t smelling as much as when I used bath and body works candles. I would burn 3 candles for three hours and my whole house Would smell for 6-7 hours. I put two cubes into my large warmers and one and a half into my smaller ones. I also have two plug-ins and I put one cube into each. I like to keep my house between 68 and 70°. Am I doing something wrong? I just invested $700 in warmers and wax and I’m not too happy with the results. ????
I’ve spent a small fortune on warmers and waxes also. I have two in my kitchen and two in my family room. I put two waxes of the same scent in each warmer but only really smell it the first day. My warmers are on opposite ends of each room with ceiling fans on and that doesn’t even help.
I also have a plug in my my entryway that seems to disperse the smell pretty good. There’s a full size in my bedroom, which is a smaller room in comparison, and the best wax in there is Shimmer as well as Shimmer in my bathroom. That one REALLY smells great and LASTS.
Even Mystery Man and Solar Driftwood and Bergamot is a letdown
Sorry to hear you’re having problems with the strength of fragrances. Honestly, it sounds like you are making every effort so I imagine part of the problem is the AC. As you know, the air conditioning keeps circulating the air and filters the return air through a filter as it cycles. Some of these filters are quite restrictive so I’m thinking that’s contributing to the problem. Keep in mind though, our noses get used to smelling the same fragrances. Sometimes we think it’s time to change out the wax but later determine we were wrong. We have found, if we leave the house for a while, when we return we can still small the fragrances throughout the house. Also, often the best fragrances are quite subtle and our visitors always comment on how great the house always smells.
I have a plug in scentsy warmer and wonder why the plug in part can be turned so the ground plug is at the top? I have outlets that are “upside” down and the ground is at the top but my warmer will not operate in that position.What am I doing wrong?
Once again, we were not receiving our notifications so we apologize for being so late with replies. Have at look at the video on this post and my husband sshows how to adjust the warmer plug to be up or down. https://meltawax.com/scentsy-products-information/how-to-set-up-your-new-scentsy-night-light-candle-warmer/.
I am looking for a heating element replacement for my pineapple wax burner, I am hoping you can help me .
Hi Joni,
Heating elements cannot be replaced. If you have a warmer that uses a lightbulb, of course the bulbs can be replaced but if it’s an element warmer, you’re out of luck. Sorry:(
Can you put essential oils directly on the warmer?
Sorry, I know these comment replies are late but we were having website issues and not receiving our notifications. You probably figured out by now, the warmers use the scented wax, not the oils. We just added a video created by Scentsy so you can check this out to find more information on using our Scentsy diffusers.
Thanks so much for providing these tips. I purchased a warmer from you for a Christmas gift and my daughter loved it!
Thank you Sandra! I got involved selling Scentsy simply because I always loved scented candles. I used to have Salt City candles everywhere. I never really was a Yankee candle fan. Anyway, it has never been about money and I’ve been a consultant since 2008. Once I discovered this safer to enjoy scented wax, I feel it was worth sharing. I’ve always loved sharing my experiences with others.
I have a scentsy in every room in my house(6 in total). I buy my favorite ones when on sale and keep them to give as gifts. I absolutely love them. When the waxes lose most of the fragrance I take it out and put the waxes in my dresser drawers. Makes everything smell nice.
Hi Josie,
That’s a good idea about placing the leftover wax in dresser drawers. I often put the used wax in the bathroom garbage cans, which gives a little added fragrance where it’s needed most:)
How much clearance do I need for the wax warmer? Can I put it on my kitchen counter w cabinets above?
Hi Christina,
Yep, I have two warmers in my kitchen that sit on top of the counter and below the upper cabinets. As far as clearance, so long as you have enough room to access the dish to remove and replace the scented wax, you should be good. If you’re concerned about the heat from the bulb or lightbulb, what I suggest to everyone is, treat your warmers as you would an electric lamp. If you are not comfortable with the little bit of heat, go with one of our cordless battery warmers.
Should I leave the lid on when I’m using my Scentsy warmer?
Although it might depend on the exact warmer, generally you can leave the lid on or off.
I have a 25 watt bulb that came with my white ceramic kitchen pitcher electric Senstsy melter. Every time I plug it in it smells like something is overheating. Is that normal or should it have come with a different Bulb. ? Thanks
Hi Linds,
If you purchased the Scentsy Lemonade Pitcher Warmer, the 25 watt bulb is the correct wattage for that warmer. However, there should not be an overheating smell. In our home we treat all our traditional tabletop type warmers just like we do any table lamp. The light bulbs generate heat and do get quite hot, just like a 25 watt bulb in a lamp. Make sure your warmer is not touching anything on the sides. Also, double check there is no left over plastic inside the warmer next to the bulb. Once upon a time, I forgot to remove the plastic from my light bulb and of course, we had a melted plastic small and had to replace the bulb.
I am new to Scentsy and have what may be a very dumb question. If you have multiple warmers throughout the house, do you use the same fragrance in all of them? Is it too much sensory overload to have different fragrances going?
Hi,
I also use multiple in my home and yes, I often use different fragrances however I usually try to keep the same fragrances downstairs and then perhaps something different upstairs. Also, if I have a closed room that can be different as well.
How many square footage will one full size warmer cover?
I’m not exactly sure how to answer this one. It really depends on conditions within the home. For instance, a 300 sq ft room could have very high vaulted ceilings and another may have low, 8t ceilings. It also depends on your ventilation. There are just too many factors and we really suggest testing. Yes, start with a full size traditional wax warmer. If it’s a large room your could test using 2 or 3 cubes of wax and see how it goes. We keep a warmer in our living room and one in our den. Then, one in each bathroom and bedroom.
Is there a way to”dilute” the scent of the wax as it’s being heated? I’m brand new to Scentsy and just started using my new warmer – the scent is overpowering and gave me a migraine after having it on only a few minutes (only used one piece). In the future I’ll look for scents that are less strong (if they exist), but I bought a bunch of bars that I can’t use now because they are so strong.
Hi Larissa,
Sorry to hear about your sensitivity to the scented wax. There are some fragrances that are not as strong as others but since we are all different, there’s no way to be sure how one might affect you. Sorry we cannot offer more and I guess the way to be sure is to keep trying.
I would like to buy a scentsy mini warmer (night light) type. But my plug is upside down.
Hi Nicole,
The mini warmer plug should have a small button on it so you can reverse the direction. You can also visit our post and watch the video on the page which includes a demonstration on this. https://meltawax.com/scentsy-products-information/how-to-set-up-your-new-scentsy-night-light-candle-warmer/.
Hope this helps!