Scentsy Fragrance Flowers Questions and Answers

Beautiful Scentsy Flower

We love these new Scentsy Flowers and we actually gifted 2 each to our grand daughters for graduation this year. In fact, we’ve been using these as gifts for others and the response has been positive! Of course, there were some questions so we are sharing this list of FAQ’s, written almost exactly as Scentsy provides in their FAQ’s.

Fragrance Flower Questions & Answers

How is the Fragrance Flower crafted? The Fragrance Flower is handcrafted from sola wood, a material derived from Cassava, a tropical plant native to Asian countries such as India and Thailand.

How much oil is in the jar? 3 fl. oz. (88 mL)

How long does the scent in the Fragrance Flower last? The Fragrance Flower will release scent for up to 60 days. Please note, the flower continues to release fragrance even after the oil is completely absorbed.

What is included with the Fragrance Flower and how do I use it?
The Fragrance Flower comes with everything you need, including one jar of fragrance oil, one decorative cap and one handcrafted Fragrance Flower.

Instructions for Use

  1. Remove placeholder cap and plug from top of bottle.
  2. Attach decorative cap.
  3. Remove paper tape from end of wick.
  4. Remove flower from protective box.
  5. Insert flower into top of decorative cap.
  6. Enjoy!

More Useful Information

Keep in mind, the flower continues to release fragrance even after the oil has been completely
absorbed.

Why is there a slight size difference between the two Fragrance Flowers I purchased? Scentsy Fragrance Flowers are handcrafted, so no two are exactly alike. Artisans shape each flower from natural materials, creating unique pieces of décor that normally vary in size.

Additionally, the color and details of each flower may vary but this has no impact its quality.

Does the flower’s size affect its performance? Scentsy tested flowers across a range of sizes, and regardless of size, they absorb the same amount of fragrance to deliver a consistent experience. Every Fragrance Flower looks lovely and releases beautiful scent for up to 60 days.

I’ve seen pics of people adding food coloring to the Fragrance Flower. Does that void the satisfaction guarantee or warranty? The satisfaction exchange is void if the product is altered. The product warranty is only void if adding food coloring caused the failure.

Scentsy Flowers Safety Info

Where can I find the warnings and safety information for this product?

Be sure to READ the disclaimer is on the bottom of the box. WARNING: Read label before use. KEEP OUT OF REACH OF CHILDREN AND PETS. May cause an allergic skin reaction. Harmful to aquatic life with long-lasting effects. IF ON SKIN: Wash with plenty of soap and water. If skin irritation or a rash occurs: Get medical attention/advice. Avoid release to environment. Dispose of contents/container in accordance with local regulations. This product contains fragrance oils that may cause damage to fabrics and other surfaces; avoid contact with such. For use with authentic Scentsy products only.

Additional Information. Is the Fragrance Flower recyclable? How do I dispose of the product? Given that recycling rules vary by area, we suggest that you reference your local laws or recycling center.

Where can I find the fragrance oil ingredients? This information is on the bottom of the box (note that ingredients vary by fragrance). If you no longer have your box we suggest contacting your consultant and requesting the FAQ sheet containing the specific ingredients.

What type of fragrance oil is used? The Fragrance Flower oil is formulated with both synthetic and natural ingredients to achieve the best fragrance experience possible.

Why is the oil in my fragrance flower discolored? The oil in the Fragrance Flower may appear more yellow than the product images or other Fragrance Flower oils because it contains natural citrus ingredients that can vary in color. This is a natural quality of the oil and does not affect the fragrance or performance of the product.

Can I add the Fragrance Flower to Scentsy Club? Yes.

Can I purchase replacement flowers or oil refills? No. There is no need for a replacement or refill. Because the Fragrance Flower will absorb all the oil in the jar, there will not be any left over for another flower to be used. Additionally, once the Fragrance Flower absorbs all the oil in the jar, adding more oil would not provide the same fragrance experience. Once the flower has stopped releasing fragrance, you can dispose of the entire unit.

What should I do if the petals fall off or are drooping? It is normal for flower petals to droop due to the weight of the absorbed fragrance oil. It is also normal for a petal or two to fall off; however, if multiple petals fall off or droop, please contact your consultant for a replacement.

4 Comments

  1. Someone gave me fragrance flower how do I find out what scent it is? It don’t say on bottle only has a #2 on the bottom.

    1. Hi Amanda,

      Sorry, but I have no answer for you. All Scentsy Flowers come in a package with the fragrance clearly displayed. In your case, we can only suggest to let your nose tell you.

  2. Hi I bought two flowers not even a week ago last Thursday. One is the toasted almond scent and one is a Pine scent, toasted almond scent is kept in the bed room and it is already more than halfway empty and multiple pedals have fallen off the flower I absolutely love the sun so I’m sad if it won’t last the full 60 days. Is this normal? This hasn’t happened to my Pine flower at all. Any advice?

    1. Sorry to hear you are experiencing problems. I double checked the Fragrance Flowers currently available from our Scentsy sales website and do not see either of the fragrances you mentioned. Some products were changed on Aug 1st, so that’s probably why. Regardless, I double checked the FAQ’s for this product and perhaps some of the following info will help.

      It is normal for flower petals to droop due to the weight of the absorbed fragrance oil. It is also normal for a petal or two to fall off; however, if multiple petals fall off or droop, please contact the Consultant you purchased from and request a replacement.

      The Fragrance Flower will release scent for up to 60 days. Please note, the flower continues to release fragrance even after the oil is completely absorbed.

      NOTE: Here’s the link to our Scentsy Fragrance Flowers page. https://marygregory.scentsy.us/shop/c/25072/sola-wood-fragrance-flower-diffuser

      To be honest, we do not use the Scentsy Flowers too often. Why? Because we have traditional warmers melting wax in every room of our home and have been doing so for over 10 years. We gave many flowers out as gifts and my grand daughters use them the most. I asked them both if they were having any problems and though they’ve had no petals falling off, they are not sure if they are getting the full 60 days of fragrance. One said she was pretty sure her flower lasted longer than 60 days. In fact, I just gave her another one.

      My guess is, the length of time could easily be influenced by the indoor climate, but I’m no expert on these things. I guess it’s time for a test! I’ll post the results here.

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